E11 Customer Relationship Management Solutions! is a Customer Support script
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The script e11 Customer Relationship Management Solutions! is a Customer Support script (live support package).
e11 is a powerful, affordable & customizable CRM solution that includes Knowledge management solution, helpdesk, trouble ticket, routing, lead tracking, campaign, electronic mail response and queue management. Features: Unlimited no. Of reps and customer queries, Internal Mail/Ticket management, Built-in Sales and Service modules, Address book, Mass mailing, Autoresponder, Exhaustive Reporting, Escalation, Task Reassignment, Routing Engine for allocating rgiht requests/mails/tickets to right CSR/rep/employee, for online demo - http://www.e11online.com/crm/demo.html
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